Quick answers before you shop, visit or collaborate.

ThaiScent offers fragrance oils, essential oils, diffusers, candles, perfume, roll-on oils and other scent products. Availability and current prices are shown on the relevant product page.

Email service@thaiscent.com with your order number and the name used for the order. Do not send full card details by email or social media.

Most Thailand deliveries are estimated at 3–7 working days after dispatch. Remote areas, peak periods, weather and carrier events may take longer. See the Delivery & Shipping Policy.

You may request a return for an unopened, unused standard product within 7 days of receipt. Custom fragrance, DIY creations and opened or used products are generally not returnable, subject to rights that cannot be limited by law. Read the Refund & Return Policy.

No. ThaiScent workshops are beginner-friendly and guided step by step in simple English, Chinese or Thai, depending on the confirmed arrangement.

No. Submitting the booking form is a request. The ThaiScent team will contact you separately to confirm availability and the booking details.

These sessions require direct arrangement. Email service@thaiscent.com, contact ThaiScent on Facebook or use LINE @380wqbhd with your preferred date and group size.

Yes. ThaiScent accepts OEM/ODM enquiries for fragrance products. Share the product type, target quantity, timing, intended market and any reference direction so the team can assess the brief.

ThaiScent discusses scent solutions for retail, hospitality, offices and other customer-facing spaces. Start with the Scent Your Space page or send your location and goal by email.